Last Updated: 06 January 2026
Welcome to Pet Nestly (“we”, “our”, “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from Petnestly.com.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following information:
Personal Information
Full name
Email address
Phone number
Shipping and billing address
Order and payment details (processed securely by third-party payment providers)
Automatically Collected Information
IP address
Browser type and device information
Pages visited and time spent on our website
Cookies and usage data
2. How We Use Your Information
We use the collected information to:
Process and fulfill orders
Communicate with you regarding purchases, inquiries, or support requests
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Comply with legal and regulatory obligations
3. Payment Security
All payments made on Petnestly.com are processed through secure third-party payment gateways.
We do not store, process, or have access to your card or payment details on our servers.
4. Cookies & Tracking Technologies
We use cookies to:
Improve website functionality and performance
Analyze traffic and user behavior
Enhance your browsing experience
You can control or disable cookies through your browser settings. Disabling cookies may affect some website features.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
Your data may be shared only with:
Trusted service providers (payment processors, shipping partners, analytics services)
Legal authorities when required by law or to protect our rights
All third parties are required to keep your information confidential and secure.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Data Protection & Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
8. Your Rights
Depending on applicable laws, you may have the right to:
Access the personal information we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Policy
Pet Nestly reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.
11. Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Website: Petnestly.com
Email: support@petnestly.com
Phone: +60146236505
Address:
Lot 10, Kawasan Perindustrian Chembong
Rembau 71300
Negeri Sembilan
Malaysia