Last Updated: 06 January 2026
Welcome to Pet Nestly.
This Shipping Policy explains how orders placed on petnestly.com are processed and delivered to customers in the European Union (EU).
1. Order Processing Time
Orders are processed within 1–3 business days
Orders are not processed on weekends or public holidays
Processing times may vary during periods of high order volume
You will receive a confirmation email with tracking details once your order has been shipped
2. Shipping Coverage
We currently ship to selected European Union countries.
Available destinations are shown at checkout
If your country is not listed, please contact us at support@petnestly.com
3. Estimated Delivery Time
Delivery times are estimates and may vary depending on destination, logistics partners, and customs processing.
European Union: 7–21 business days
Delays may occur due to customs clearance, weather conditions, or courier disruptions beyond our control.
4. Shipping Costs & Customs
We currently offer FREE SHIPPING on all orders to selected European Union countries.
Any applicable customs duties, VAT, or import taxes are the responsibility of the customer unless otherwise stated.
5. Order Tracking
Tracking details will be sent via email once your order ships
Tracking updates may take 24–48 hours to appear after shipment
6. Address Accuracy
Customers are responsible for providing accurate and complete shipping details at checkout.
Pet Nestly is not responsible for delays, losses, or delivery issues caused by incorrect or incomplete address information.
7. Delivery Responsibility
Once an order has been handed over to the courier, delivery times depend on third-party logistics providers and customs authorities.
8. Contact Information
For shipping-related inquiries:
Website: https://petnestly.com
Email: support@petnestly.com
9. Policy Updates
Pet Nestly reserves the right to update or modify this Shipping Policy at any time.
Changes take effect immediately upon posting on this page.